Do you offer a Crash Replacement Program?

Here at Halo, we understand that you’re buying our wheels and components because you want to push your limits and ride progressively. Our wheels allow you to do that. But, we know that they aren’t indestructible. S*** happens. We get that, and we’ve never been in the business of seeking to profit from people’s misfortunes. That's why we offer a generous crash replacement policy.


How it Works

There is no automated form or rigid cutoff. We assess every situation individually to ensure you get a fair offer tailored to your specific needs.

  1. Get in Touch: Reach out via email.
  2. You must be the original purchaser and provide proof of purchase.
  3. Tell the Story: We want to hear how you pushed yourself and your gear to the limit.
  4. Receive an Offer: We will provide a discounted quote to help you replace your damaged components and get your bike back in peak condition.
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